Privacy Policy 

                                I. Website and Product Privacy Policy
                                This privacy policy (‘the Privacy Policy’) applies to and their affiliates and related companies, (together, ‘’, ‘we’, ‘us’ or ‘our’), and details how we collect, manage and use Personal Information, including but not limited to Personal Information collected on our websites, mobile applications, via email, cloud-based services, or controlled widgets embedded in communication platforms with a link to this Privacy Policy (“Websites”). By “Personal Information” we mean information that is associated with a specific person and can be used to reasonably identify that person. Personal information does not include information that has been made anonymous and cannot reasonably identify a specific person. It covers how we collect, use, and share that Personal Information as of the date that this Privacy Policy is posted.

                                II. About your Personal Information
                                1. Information We Collect About You and How We Collect it

                                  We may collect several types of information from and about you in connection with your use of or interaction with, including information that identifies you personally. We may also collect information that is about you but individually does not identify you, such as demographic data or information about your Internet connection, the equipment you use to access, and your usage details. Note that "personal information" does not include "aggregated" or "de-identified" information that cannot be used to personally identify you.

                                  We collect this information directly from you when you provide it to us. We may also automatically collect certain information as you navigate through the Sites or use the Apps, such as usage details, device-related information, and IP addresses, by means of cookies, web beacons, and other tracking technologies.

                                2. Information You Provide to Us
                                  The types of personal information we collect may include:
                                  - Contact information, such as name, address, e-mail address, and telephone number.
                                  - Account information, such as online username and password used to access our services.
                                  - Payment information, such as billing name and billing address.
                                  - Information you provide when you register your purchases with us, including set-up information.
                                  - Information that you provide at the time of registering for use of or access to certain features of the Sites, subscribing to certain services, posting material, or requesting further services.
                                  - Your product reviews and feedback, your questions to us and our responses, and your web chat history.
                                  - Information that you provide when you sign up for newsletters or other communications, enter a contest or promotion sponsored by us or report a problem with
                                  - Records and copies of your correspondence (including e-mail addresses) if you contact us.
                                  - Your responses to surveys that we might ask you to complete for research or other purposes.

                                  The type of technical information we collect may include:
                                  - Technical information about your Products and Services, such as the product model and serial number, and software version.
                                  - Technical information that facilitates the provision of certain services to you, such as device ID, device name, and if connected to the cloud, the name of your WiFi network.

                                  You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Site, or transmitted to other users of the Site, or otherwise to third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Site with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

                                III. How We Use Your Information
                       uses your personal information for the following purposes:

                                • For’s legitimate interest, namely:

                                  • to respond to your enquiries;

                                  • to increase the safety of the Services, such as user authentication, security protection, fraud detection, filing and backups;

                                  • to evaluate your application for a position;

                                  • to proceed any activities you subscribed on the Services; or

                                  • for internal purposes, such as auditing, data analysis, and research.

                                • To perform the agreement we have with you, for example:

                                  • to provide other services you request;

                                • To meet’s legal obligations,

                                • With your consent

                                  • to send electronic communications to tell you about new products and services;

                                  • to use certain non-essential cookies to better understand your behavior, in order to optimize user experience, perfect function design, or to provide better services; or

                                  • We may also engage one or more third-party service providers to serve online advertisements on our behalf via the Services. They may use a pixel tag or other similar technology to collect information about your visit to the Services, and they may use that information to target advertisements for products and services.

                                IV. Sharing of Your Personal Information
                                We do not sell any personal information to third parties and we never will.

                       will not disclose your personal information, unless (I) with your prior written consent; (II) in accordance with the applicable laws and regulations, or where required by competent authorities; (III) as required to offer the Services; or (IV) to protect its legitimate interests, for example, to defend its rights on administrative or judicial procedures or in case its business or parts thereof is transferred to sold to another party. 
                       limits access to your personal information on a need-to-know basis, and requires its employees to respect the confidentiality of your information and protect your information in accordance with the Policy. 

                                V. Storage and Security of Your Personal Information
                       stores your personal information for as long as required to provide the Services or respond to your questions. Traffic data will be retained for a period of three years. Other information will be retained for no longer than is necessary for the purposes stated in this Policy, unless otherwise requested by user or permitted by law. 

                                We have implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. We also conduct periodic reviews and assessments of the effectiveness of our security controls.

                                Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, cannot guarantee that your personal information is under absolute security with the existing security technology. 

                                 VI. Your Rights
                                HIKVISION generally stores your personal information on HIKVISION’s servers until you delete or edit it, or for as long as you remain an Account User in order for us to provide you with the most relevant offers.

                                Keeping your personal information current helps ensure that we provide you with the most relevant offers. You can access, update or delete your personal information via your Account profile. We are ready to assist you in managing your subscriptions, deactivating your account, and removing your active profile and data.

                                You have the right to object at any time and for reasons derived from your personal situation to our processing of your data on the legal grounds of “legitimate interest”. If you exercise your right of objection, we will stop processing your data unless we can demonstrate compelling legitimate grounds for the processing which override your rights. 

                                We will retain your personal information for the period necessary to fulfill the purpose outlined in this Policy unless a longer retention period is required or permitted by applicable law.

                                VII. Use of cookies
                                We also use cookies and other technologies to keep records, store your preferences, improve our advertising, and collect certain non-identifying information, like log data and device data. This allows us to better understand how you use our Services, diagnose and troubleshoot any problems you’re having, and otherwise administer and improve our Services. The use of cookies also helps you to smoothly navigate our websites. You can set your browser to detect and reject cookies.